Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Flee and Bear Digitals relationship with you in relation to this website.

We aim to respond to all emails either immediately or within 1 to 2 business days. In reality almost everything is responded to within minutes or hours but when we are very busy it may take a little longer.

CONTENT

Content on this site is protected by copyright and may not be reproduced without first gaining written permission from Flee and Bear Digital.

UPLOADING CONTENT

Any content, data or information stored on or uploaded to this service whether by you or a third party using your password is your responsibility. You must comply at all times with all relevant laws and regulations relating to such activities or information. This includes but is not necessarily limited to: copyright; defamation; trademarks; data protection or any regulation of offensive, obscene or illegal content. We reserve the right to access any content, data or information stored on this service or email messages sent via this service and remove all or any part of such information or message if we deem it to be actually or potentially inappropriate or illegal. However, Flee and Bear Digital is under no obligation to monitor any such information, content or messages and it is your responsibility to comply with any applicable law, regulation and these terms. You will indemnify us against any loss we may incur as a result of your breach or any alleged breach of any such law or regulation by any third party

REGISTRATION AND MEMBERSHIP

Flee and Bear Digital reserves the right to terminate immediately and remove completely from the system any member who we believe to be:

  • Using any service illegally
  • Attempting to abuse or misuse any service in any manner
  • Attempting to gain unlawful or inappropriate entry into any section of any service or disrupt the normal functioning of any service in any manner
  • Attempting to abuse any service in any way outlined in this document through the unsanctioned use of the username and password of another individual
  • Attempting to, what is commonly known as, ‘hack’ any part of any service in any manner

You will indemnify us against any loss we may incur arising out of such misuse as outlined above and we have no prior need to give you any warning or any reason if we believe you are at fault.

Registration applies to the individual or business that makes payment for the service and is non-transferable. If we feel it is appropriate to do so, we reserve the right to:

  • Remove or suspend the registration
  • Remove or suspend the login
  • Alter or remove any details stored by our systems against your account
  • Track the actions of any registered member within the service

Your password may only be used by you, and it is your responsibility to keep it confidential. You will be held responsible for all use of any service using your password. You may change your password at any time through the settings page within your account. You will indemnify us against any loss we may incur arising out of the unauthorised use of your password.

QUOTES

All quotes given will not vary and there are no extra hidden costs. If you require extra pages, images, logos or text than originally started we will charge as per arranged.
Deposit.

Before we begin work on your project, a 50% non-refundable deposit of the total amount of your order is required. If we do not receive your content within 60 days after your deposit has been paid, resulting in a delay, we will archive your project and your deposit will be lost. We will try and start work on your project as soon as we can.

CONTRACT

The client’s approval for work to commence shall be deemed a contractual agreement between the client and Flee and Bear Digital. Important: You should only pay your advance fee if you accept the terms and conditions outlined in this document. Our receipt of this payment will be taken as your acceptance of these terms and conditions.

SEARCH ENGINE PLACEMENT

Flee and Bear Digital cannot guarantee your placement with major engines and has no control over directory listings or the amount of traffic you will receive. Although, we make every effort to optimise your website to give it the best possible chance.

COMPLETION

On completion of your website, we will upload it to our live demo server, where you will be able to proof the website and ask for any amendments. It is your responsibility to make sure all content and contact forms are working and are correct.

FINAL PAYMENT

Once you are happy with your website and wish to go live we require the remaining payment in full and once processed we will register your free UK domain and hosting. Failure to make the final payment with in 2 weeks after you have approved will mean the loss of the website unless otherwise agreed upon.

UPDATES

If you require changes or extra info to be added after your website has gone live, we charge £40 per hour.

ANNUAL WEBSITE MAINTENANCE SUBSCRIPTION

Once your website has gone live, you’ll receive an email from us with instructions on how to start your monthly website maintenance subscription. Within the email there will be a link to PayPal where you make your first payment. Once you make your first payment, future payments will be taken automatically each month on the same date you made your first payment. i.e. if you made your first payment on the 10th May all future payments will come out of your bank account on the 10th of each month.

If you need help over the course of the month with website amendments, we include an hour or two hours depending on your choose of package of developer time per month in your ongoing maintenance fee. If you need significant assistance with website amendments that require more developer time, this can be arranged at £40 per hour.

There is a minimum term of contract of 12 months, so after 12 months you can choose to carry on with the service or cancel it. To cancel the service it is up to you to contact us to ask to cancel, it will not cancel automatically.

REFUNDS

Should you sign up to our service but then decide not to proceed at any stage before the website is live then we reserve the right to only partially refund your payment. We will of course endeavour to refund any money where possible but equally we must ensure that we have covered the cost of work done on your project. Under UK law (the Consumer Protection Distance Selling Regulations 2000) you do not have an automatic right to cancel your website after you sign up to our service. This is because our service begins as soon as you have made your payment. However we will always do our best to refund any money that has not been used to cover our service at our discretion.

DOMAIN NAMES

We will provide a UK domain name for you as part of your annual charge. This domain will be registered for at least as long as you use our service. If you no longer wish to use our service then we are happy to transfer the domain name to another hosting business should you wish, but will ask for an admin charge of £10.00 to do this.

DOMAIN AND ABUSE AND COMPLAINTS

Any instances of domain abuse should be emailed to info@fleeandbeardigital.co.uk

Complaints should be sent to info@fleeandbeardigital.co.uk

PAYMENT GATEWAYS FOR ECOMMERCE WEBSITES

As standard we will link your website with PayPal. These allow you to accept transactions using most major debit and credit cards. Should you require an alternative solution please contact us to discuss your requirements. An additional charge will be made if you wish to use an alternative payment gateway.

SOURCE CODE

All websites that we build are built using WordPress CMS and the Divi theme and visual page builder. Should you feel that you no longer wish to use our service then it is your responsibility to arrange for your website to be replicated or recreated on another system and we will not provide you with the source code of our content management system.

THEMES

We may sometimes base your website of another theme in which we have purchased to create the style that you require.

GENERAL DISCLAIMER

Flee and Bear Digital makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any services, information, or other material downloaded or obtained by you through the service will meet your expectations, and (v) any errors in the software will be corrected.

We are not liable to you for any loss or damages resulting from your use of our service, including in relation to negligence. Should you feel it is appropriate, you are free to discontinue your use and membership.

Flee and Bear Digital reserves the right to update these terms of use at any time.